Help and Frequently Asked Questions
Orders
Once your order has been shipped, you will receive a shipping confirmation email containing your unique tracking number. You can use this number to track your package's journey directly with our courier partner. If you have any trouble finding your tracking number, please contact us at
info@bellvaraa.com
We process orders quickly to get your products to you as soon as possible. If you need to make a change or cancel, please contact us immediately at info@bellvaraa.com. We will do our best to accommodate your request, but we cannot guarantee changes after an order has been processed.
We are so sorry for the inconvenience! Please contact our customer care team at [info@bellvaraa.com] within 48 hours of receiving your order. Include your order number and a photo of the item, and we will work quickly to resolve this for you.
Once we confirm the availability of your purchase with our vendors, your order will be prepared for dispatch.
Payments
We accept all major credit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay for a seamless checkout experience. All transactions are 100% secure and encrypted.
Absolutely. Our store is hosted on Shopify, and our entire checkout process is encrypted using secure SSL technology. Your credit card information is never stored, ensuring your data is 100% safe and secure.
Yes, we offer Cash on Delivery (COD) for orders
Shipping
We want you to love your BELLVARA products. We accept returns for unused and unopened items in their original, sealed packaging within 14 days of delivery. Due to the nature of our products, we cannot accept returns on opened or used items. Please visit our Refund Policy page for full details.
We process all orders within 1-2 business days. Shipping times vary based on your location:
- Domestic Orders (e.g., Inside UAE): Typically 2-3 business days.
- GCC Orders: Typically 5-7 business days.
You will receive a more precise delivery estimate at checkout.
We currently ship to all countries within the GCC (Gulf Cooperation Council). We are working on expanding to more destinations soon! You can see the full list of countries we ship to at checkout.
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Unanswered Questions?
For more information and requests, please get in touch via phone or e-mail
as stated above.